What is a pre-order?
A Pre-Order is when we list an item on our website or in store that hasn’t been manufactured yet, or that isn’t on sale yet, but will be coming soon or a certain date & time. By allowing Pre-Orders on our Designer Collections, customers can pay a deposit or pay the full amount for the product in order to reserve it before it’s available, so they know it won’t sell out and also will receive the item as soon as it arrives with us. Our Pre-Order Deposit amount is £25.00 this is non refundable if, for any reason you change your mind. If you wish to pay the full amount upfront you can. Should your item be cancelled by the manufacturer we will give you a full refund. Our Designer Collections are limited there for Pre-Order's are subject to availability and are on a first come first served basis.
These Terms and Conditions (“Terms”) apply when you pre-order a product from Mousetrap Kent Ltd or Mousetrap Sevenoaks Online.
A registered company in England.
Mousetrap 90, High Street, Sevenoaks, Kent. TN131LP (“Boundary”, “we”, “us”).
Please read these Terms carefully as you will be required to accept and be bound by these Terms in order to submit a pre-order.
PRE-ORDERS TERMS & CONDITIONS
1.1 Mousetrap Sevenoaks products are not yet available for general sale but can be ordered in advance using the online form here (“Pre-order”).
1.2 Your Pre-Order will be deemed accepted by us once you have submitted an online form and confirmed your acceptance of these Terms. Our Pre-Order Deposit is fixed £25.00 per Garment no matter the original cost. The Pre-Order deposit is NON-REFUNDABLE!!
You will be provided with an order number once your Pre-order is accepted.
1.3 Your Pre-order must detail which designer brand, Style No and the Size you wish to purchase.